Terms of Service

Last modified: October 1st, 2019

Welcome to Rounded Digital, a full service internet marketing company dedicated to increasing your business through the strategic use of multiple online marketing methods. When you sign up for our Services, you agree to be bound by these Terms and Conditions and any Statements of Work. Please make sure you read these Terms and Conditions – they not only protect us, but they also protect you. These Terms and Conditions govern the relationship between you and Rounded Digital.

“Agreement” means one or more SOWs and these Terms and Conditions, collectively.
“Client,” “You” or “Your” means a company, entity or individual having work performed with Rounded Digital, sometimes under a SOW.
“Party” means Rounded Digital or Client, and “Parties” means FYD and Client collectively.
“SOW” or “Project” means one or more Rounded Digital Statements of Work”, “Services Agreements” or online transactions between Rounded Digital and You.
“Web Site” means a connected group of pages on the Internet.

Subject to these Terms and Conditions, Rounded Digital will provide the services set forth in any SOWs You accept (“Services”). Each SOW will only be effective when accepted by You and will be governed by these Terms and Conditions. Any revisions, additions or redesign You want Rounded Digital to perform that are not specified in a SOW shall be considered “additional,” will be the subject of a separate SOW and will be billed separately for the particular service.

The manner in which the Services are to be performed and the specific hours to be worked by Rounded Digital shall be determined in the reasonable discretion of Rounded Digital.

You agree to pay us a fee for the Services we perform for You in an amount provided in the SOW. All payments are to be paid in USD. You shall pay us according to the payment terms stated in the SOW, provided, however, that to the extent the SOW does not specify a payment schedule, You shall pay all fees and charges according to the payment terms stated on our invoice. You shall reimburse us for pre-approved travel and out-of-pocket expenses as provided in each SOW, upon receipt of our invoice for those charges, substantiated by receipts, paid invoices we received from others or other proof of payment. We will invoice You monthly. If a client’s payment due date falls on a Saturday or a Sunday, the client will be charged on the nearest previous business day, regardless of the invoice date.

Once an account is five (5) days past due, a late fee in the amount of $50.00 will be added to the total balance. This fee will increase by $10.00 USD per day until the account is paid in full, or until payment arrangements have been made and agreed upon by both parties.

If a client disputes or places a stop-payment on a payment without first notifying us or reaching out for a resolution, the website will be shut down immediately until future payment arrangements have been made. There is also a $250 one-time fee to reactivate the website. For reactivation of a website, the client must pay what is past due, along with the $250 reversal fee, and Rounded Digital reserves the right to require this be paid in certified funds or a cashiers check.

Accounts must be current and kept in good standing. Unless otherwise agreed upon, all payments are due before work is initiated. Rounded Digital reserves the right to suspend accounts and SOWs when payment is ten (10) days or more late. If payment is not received within thirty (30) days, Rounded Digital reserves the right to immediately terminate a Contract/SOW, in which case we will consider the account canceled, and our cancellation fees equal to 100% of the remaining contract amount will apply. Returned checks due to insufficient funds will be charged a $35.00 fee to cover the cost of bank fees.

You shall be deemed to have consented to the balance stated in any invoice unless You object to the invoice in writing within thirty (30) days. You shall reimburse Rounded Digital for all its reasonable attorney fees and its costs and expenses if Rounded Digital engages legal counsel to assist in the collection of any amounts past due to Rounded Digital pursuant to this Agreement, without regard to whether a settlement is reached or formal proceedings are commenced to effect collection. Rounded Digital shall be entitled to recover from You all such attorney fees, costs and expenses in any arbitration or legal proceedings related thereto, including any and all appeals of any arbitration award or court determination.

Both Parties acknowledge and agree that all documents and information that one Party provides to the other Party related to the marketing of the Web Site and all information concerning a Party’s pricing, costs and sales (the “Confidential Information”) will constitute the valuable trade secrets of the Party disclosing it. “Confidential Information” does not include any information that (a) can be seen by the public on the Web Site when each page of the Web Site is accessed, (b) that at the time of disclosure is within the public domain, (c) that becomes a part of the public domain after disclosure through no fault, act or failure to act, error, effort or breach of this Agreement by the recipient, (d) is known to the recipient at the time of disclosure, (e) is discovered by the recipient independently of any disclosure by the disclosing Party, or (f) is obtained from a third party who has a legal right to possess and disclose such information. Each Party shall keep the Confidential Information of the other Party in confidence, excluding the existence of a business relationship between Rounded Digital and You for publicity or marketing purposes, and shall not, at any time during or after the termination of the work under any SOW, disclose or otherwise make available to anyone, either directly or indirectly, all or any part of the Confidential Information or use the Confidential Information of the other Party for any purpose other than to exercise its rights or fulfill its obligations under this Agreement. The limitations on disclosure of a Party’s Confidential Information shall not apply to any Confidential Information that a Party is required by order, statute or regulation, of any government authority to be disclosed to any federal or state agency, court or other body, provided, however, that any Party directed to disclose Confidential Information pursuant to a subpoena or other legal compulsion shall use its best reasonable efforts under the circumstances to notify the Party claiming confidentiality of same, and thereafter, shall disclose no more of the other Party’s Confidential Information than it is legally compelled to disclose.

1. Ownership and Permissions:

By providing any elements of text, graphics, photos, videos, designs, endorsements, names, trademarks, or other artwork (“Content”) for inclusion in Web pages, you represent and unconditionally guarantee to Rounded Digital that you either own the Content or have obtained permission from the rightful owner to use each of these elements.

2. Image Licensing:

Rounded Digital exclusively utilizes licensed images obtained from reputable stock photo websites, including but not limited to Envato Elements, iStock Photo, and Pexels. Clients are assured that only legally obtained and licensed images will be incorporated into their projects.

3. Copyright Claims:

Rounded Digital does not reimburse clients for settlements or lawsuits arising from copyright claims on photos, images, or text provided by the client. It is the client’s responsibility to ensure the legality of the content they provide, and Rounded Digital shall not be held liable for any legal consequences related to copyright infringement.

4. Client Responsibility in Copyright Claims:

In the event of a copyright claim on any content provided by the client, Rounded Digital expects the client to promptly notify us and collaborate in resolving the matter. If a client settles a copyright claim without first contacting Rounded Digital to attempt to secure the necessary image license or resolve the issue, Rounded Digital will not reimburse any settlement, legal fees, or associated costs incurred by the client. It is imperative that clients engage with Rounded Digital in good faith to address copyright concerns and seek resolution before taking independent action.

  1. Limitation of Liability
    To the maximum extent permitted by law, neither Party nor its affiliates, nor their respective officers, directors, employees, agents or suppliers shall be liable to the other Party for any direct, indirect, incidental, consequential, special, reliance or punitive damages or lost or imputed profits or royalties, loss of use, business interruption, loss of revenue, loss of business or other financial loss arising out of or in connection with any of the services we furnished to You, lost data or cost of procurement of substitute goods or services. In all events, either Party’s aggregate cumulative liability for any and all claims arising in connection with any SOW shall not exceed the total of all payments You made to us during the immediately preceding ninety (90) calendar days under such SOW. Claims for damages must be made within one year of the incident to which they relate or be forever barred. The limitations and exclusions set forth in this Section shall apply to all claims or causes of action, whether for breach of any obligation arising under an SOW, these Terms and Conditions, or otherwise, whether liability is asserted in contract or tort and irrespective of whether either Party has advised or has been advised of the possibility of any such loss or damage. The provisions of this section allocate the risks under this agreement between Rounded Digital and You. Our pricing reflects this allocation of risk and limitation of liability. These limitations shall apply notwithstanding any breach of a fundamental term or failure of essential purpose of any limited remedy.
    Rounded Digital shall not be held liable for: omissions, interruptions, deletion or loss of files or data, errors, defects, delays in operation, rankings, sales, or performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to Rounded Digital records, programs, acts of Search Engines, social media companies, or act of Directories, or other places on the web which may or may not link to your site(s). Notwithstanding the above, Client’s exclusive remedies for all damages, losses and causes of actions whether in contract, tort including negligence or otherwise, shall not exceed the aggregate dollar amount which Client paid during the term of this Agreement (minus any third parties fees). Client agrees that Rounded Digital will not be liable for attorney’s fees or costs.
  2. Indemnification
    To the fullest extent permitted by law, each Party (the “indemnifying Party”) shall indemnify, defend, and hold harmless the other Party (the “indemnified Party”) and any third party to whom the indemnified Party is liable, and its and all of their respective affiliates, officers, directors, members, managers, agents and employees from and against all claims, demands, causes of action, damages, liabilities, losses and expenses, including, without limitation, attorney and consultant fees and expenses, arising out of the indemnifying Party’s breach of any provision of this Agreement, or the acts or omissions of the indemnifying Party or anyone for whose acts the indemnifying Party may be liable, or that are caused by or arise out of the use of any products, material, or equipment furnished by the indemnifying Party, including, without limitation, in the case of Client, the use of any Content that actually or allegedly infringes the rights of a third party under copyright, trademark, service mark, patent, trade secret or other right. Nothing herein shall be deemed to abridge the rights of each Party to seek contribution where appropriate. This indemnification obligation shall not be limited in any way by any limitation on the amount or type of damages, compensation or benefits payable by or for each Party under workers’ compensation acts, disability benefit acts or other employee benefit acts.
  3. Guaranty
    You acknowledge and agree that search engine optimization inherently runs risks of algorithmic changes of search engines. Rounded Digital OFFERS NO GUARANTEE OR WARRANTY OF PRESENT OR FUTURE PLACEMENT OR IMPROVEMENT IN ANY SPECIFIC SEARCH ENGINE. Rounded Digital is not responsible for any costs associated with downtime, inventory, sales, or for changes in any search engine or directory. Rounded Digital shall also not be responsible for any other loss that may occur in the operation of the Web Site. Client assumes all risks and responsibility. While Rounded Digital has agreed to render services, it does not guarantee any specific result, and makes no warranties regarding the success of the Services.

Client is solely responsible for complying with all applicable laws, including, without limitation, tax laws and other laws governing electronic commerce. Rounded Digital shall have no responsibility or liability for the performance of Client Web sites, changes in revenue, sales levels of goods or services offered through Client Web sites, or to ensure that Client Web sites and Content comply with any applicable laws or regulations.

  1. Each SOW shall commence on the SOW Effective Date and continue for the minimum term or through the completion date listed within the SOW. A failure to communicate the cancellation of the contract will result in the client going into month-to-month payments of the initial agreed-upon amount until a cancellation notice is received. Upon completion of the minimum term, Either Party may terminate any SOW upon thirty (30) days notice for its convenience upon providing prior written notice to the other Party, given that the date of termination within the notice is at least thirty (30) days from the date of notice, or if no termination date is stated, then effective upon thirty (30) days of giving of notice. If You request a Suspension of Service, Rounded Digital reserves the sole right to immediately terminate Your SOW, and our cancellation fees equal to 100% of the remaining contract amount will apply.
  2. If either Party is in material breach of this Agreement or any obligation under a SOW, the non-breaching Party may provide a written notice to the breaching Party specifying the nature of the breach. The breaching Party shall have thirty (30) days from receipt of such notice to correct the breach. If the breach is not cured within such period, the non-breaching Party may terminate the SOW by providing the breaching Party with written notice of termination. Consent to extend the thirty (30) day cure period shall not be withheld unreasonably if the breaching Party has commenced cure efforts during such period and pursues cure of the breach in good faith. Not withstanding the foregoing, if Client is in breach of the payment terms of Section 4 of this Agreement and does not correct such breach within ten (10) days of notice of such breach, Rounded Digital may terminate the applicable SOW and/or this Agreement, or may suspend performance hereunder, pending receipt of payment in full.
  3. Rounded Digital may terminate this Agreement immediately for any reason it deems necessary. We can also terminate this agreement upon the occurrence of any of the following events: (a) a receiver is appointed for Client or its material assets; (b) Client becomes insolvent, generally unable to pay its debts as they become due, or makes an assignment for the benefit of its creditors or seeks relief under any bankruptcy, insolvency or debtor’s relief law; (c) if proceedings are commenced against Client, under any bankruptcy, insolvency or debtor’s relief law, and such proceedings have not been vacated or set aside within sixty (60) days from the date of commencement thereof; or (d) if Client is liquidated, dissolved or ceases operations.
  4. In the event that a client engages in an agreement with Rounded Digital encompassing website design services and the agreed-upon term concludes without the website reaching completion due to circumstances beyond the control of Rounded Digital, including but not limited to delays, illnesses, sabbaticals, protracted periods required for updated branding, financial difficulties, and similar contingencies, the client shall assume responsibility for entering into a monthly retainer fee equivalent to the contractual monthly payment amount. In the event that the website remains incomplete upon the expiration of the agreed-upon term, and the client opts to cease monthly payments, the website shall be relinquished in its current state, with no additional services to be rendered by Rounded Digital. It is incumbent upon the client to furnish Rounded Digital with all requisite information to facilitate the timely completion of the website within the stipulated term. Additionally, the client agrees to provide a minimum of 30 days’ written notice for cancellation of the monthly retainer, acknowledging that monthly retainer fees are non-refundable once paid.

Effect of Termination

  1. Notwithstanding any credit terms previously established with Client or any other provision of this Agreement, upon notice of termination of this Agreement, all monies owed by Client to Rounded Digital for work completed shall become immediately due and payable, and 50% of the balance of the contract amount shall become immediately due and payable.
  2. Each Party shall immediately (at the other Party’s request) return to the other, or if so requested, destroy all Confidential Information, including, without limitation, all notes and work product of the Party that concerns, includes or is derived from any of the requesting Party’s Confidential Information, and other property belonging to the requesting Party.
  3. If Services are postponed or canceled at the request of the Client, Rounded Digital shall have the right to bill Client pro rata for work completed through the date of that request, plus fees equaling 50% of the remaining contract, payable within thirty (30) days of Client’s notification to stop work.
  4. In addition to its rights to recover legal expenses, Rounded Digital shall be entitled to recover all costs and attorney fees incurred in maintaining any action or proceeding brought by Rounded Digital to collect monies or to interpret and/or enforce the terms of this Agreement due under this Agreement such action.
  5. In addition to the right to terminate this Agreement, Rounded Digital reserves all rights and remedies available to Rounded Digital at law or in equity, including the right to seek damages and injunctive relief for your breach or threatened breach of this Agreement.
  6. The following provisions of these Terms and Conditions shall survive and continue the expiration or early termination of this Agreement: Confidentiality; Indemnification and Liability; Compliance with Laws; Electronic Commerce; this Section; Refund Policy; (Governing Law; Dispute Resolution; and Non-Solicitation of Employees.
    Suspension of Service. If a client requests a suspension of service, Rounded Digital, in its sole discretion, with notice to You within ten (10) days of the request to suspend service, may extend the termination date of any SOW by the length of the Suspension of Service.
  7. DisputesThe Services are hosted in the United States. Any dispute hereunder shall be governed by the laws of the State of Colorado, USA, without regard to conflict of law provisions. You agree to exclusive personal jurisdiction and venue in the state and federal courts of the United States located in the State of Colorado, City and County of Denver and waive any objection based on inconvenient forum. You agree that: (i) the Website and the Services shall be deemed solely based in Colorado; and (ii) the Website shall be deemed a passive website that does not give rise to personal jurisdiction over Rounded Digital, either specific or general, in jurisdictions other than Colorado. You further agree that service of any process, summons, notice or document by U.S. registered mail to your address shall be effective service of process for any action, suit or proceeding in the state and federal courts located in the State of Colorado, with respect to any matters to which it has submitted to jurisdiction as set forth above.Independent Contractors.The parties to the Agreement are independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by the Agreement.Third-Party Services.Some of the Marketing Services may incorporate third-party products and services and Rounded Digital, may do so without your consent.
  8. For all contracts: Should you cancel prior to project completion, you’ll be charged 50% of your remaining contractual obligation. Cancellation requires a 30-day notice.

You may be entitled to a refund of any fees you prepaid Rounded Digital for any Services specified under any SOW that were not yet rendered upon the effective date of termination, less a 50% cancellation fee and any non-cancelable Outside Expenses and commitments incurred on Your behalf. However, Rounded Digital reserves the right to complete all services proposed within the SOW that were due to be completed prior to the date of termination, and if Rounded Digital elects to complete all services no refund will be provided for these services.

This Agreement will be governed by, enforced and construed in accordance with the laws of the state of Colorado, without regard to its choice of law provisions. In the event of any dispute arising out of, or relating to this Agreement, the Parties shall seek to settle the dispute via direct discussions. If a dispute cannot be settled through direct discussions, the Parties agree to first endeavor to settle the dispute via voluntary non-binding mediation. A mediator will be selected by voluntary agreement of both Parties, or in the event both Parties cannot agree on a mediator, a mediator will be selected in accordance with the rules of the American Arbitration Association. Each Party shall bear its own costs and expenses and an equal share of the administrative and other fees associated with the mediation. Any dispute that remains unresolved following mediation may be settled by binding arbitration before a single arbitrator administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, at the election of either Party. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator(s) shall award to the prevailing Party, if any, as determined by the arbitrator(s), all of its costs and fees. “Costs and fees” mean all reasonable pre-award expenses of the arbitration, including the arbitrators’ fees, administrative fees, travel expenses, out-of-pocket expenses such as copying and telephone, court costs, witness fees, and attorneys’ fees. In rendering the award, the arbitrator(s) shall determine the rights and obligations of the Parties according to the substantive and procedural laws of the State of Colorado.
The forgoing shall not apply to a dispute or controversy involving either Party’s Confidential Information or intellectual property. In the event of such a dispute or controversy, either may immediately seek any legal and/or equitable remedies it deems necessary. Any mediation or arbitration shall be held in Denver, Colorado. Any litigation shall be held in the Colorado state courts in Denver County, Colorado, or in the US District Court in the District of Colorado.

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

By using Rounded Digital Services, You consent to have this Agreement provided to You in electronic form. To access and retain this electronic Agreement, You must have access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, You must have all the equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device. Please print a copy of this document for your records. To retain an electronic copy of this Agreement, You may save it to into any word processing program. You have a right to a paper copy of this Agreement signed by Rounded Digital. If You would like a paper copy, please email your Account Executive. If You request a paper copy of the Agreement, your account will be suspended until You return a signed copy of the paper agreement to Rounded Digital.

This Agreement together with its Exhibits and other documents specifically included by reference herein constitutes the entire agreement between the Parties with regard to its subject matter. This document supersedes all prior communications, discussions, negotiations, proposed agreements and all other agreements, whether written or oral, concerning the subject matter hereof. Rounded Digital has not made, and Client has not relied upon, any representations not expressly set forth in this document in making this Agreement. This Agreement is subject to change by Rounded Digital at any time, effective upon posting on its website, and Client’s use of our Services after such posting will constitute acceptance by Client of such changes.

Any waiver by either Party, whether express or implied, of any provision of this Agreement, any waiver of default, or any course of dealing here-under, shall not affect such Party’s right to thereafter enforce such provision or to exercise any right or remedy in the event of any other default or breach whether or not similar.

Rounded Digital has the right to change or modify any of the terms and conditions contained in this Agreement or any policy governing the Service, at any time, by posting the new agreement to the Rounded Digital terms and conditions web page located at www.wearerounded.com/terms, or any other URL Rounded Digital may utilize. You are responsible for regularly reviewing the policy. No amendment to or modification of this Agreement will be binding unless (i) in writing and signed by a duly authorized representative of Rounded Digital or (ii) you continue to use the Service after Rounded Digital has posted updates to the Agreement or to any policy governing the Service.

Once this contract has been fulfilled by both parties and the term is complete, the client agrees that cancellation requires a 30-day notice. If a client was paying for website services, the funds paid to Rounded Digital will be moved towards SEO services until a 30-day notice has been given. Rounded Digital will prorate the remaining 30 days remaining on the contract. 

A child theme, as defined by the WordPress Codex, is a theme that “inherits the functionality and styling of another theme, called the parent theme.” Child themes are recommended to modify existing themes while still maintaining their design and code.

Rounded Digital cannot transfer theme licenses to clients upon cancelation/completion and it will be the client’s responsbility to purchase the theme license upon cancelation or completion of your contract/term. Rounded Digital owns a limited number of licenses that are used by active clients. If you wish to continue utilizing the theme you must purchase your own license for the theme.

If the client does not purchase the theme license, the theme could lose certain aspects of functionality. Rounded Digital will provide the client with the link to purchase their theme license upon cancelation within their website turnover kit.

Any requests by existing clients involving customizations or requests that are outside of the capabilities of standard WordPress functionality and features are at the discretion of Rounded Digital. This includes any efforts on our end involving CSS, JavaScript, or any custom coding.

Our clients require ongoing support for their websites. Some examples of support include adding or modifying services, price changes, menu changes, and adding or deleting team members. Support is inlcuded only for the kits purchased in your original contract. Ongoing included support is capped at four hours per month, support hours do not roll over if unused. Any additional support can be purchased in blocks of four hours for $300.00 USD. Any support provided is at the discretion of Rounded Digital and if it falls outside of the original SOW, it can be denied or we may require a support block purchase in order to complete the request.